Description
This package accurately addresses the customer’s core need of “ready to use right after delivery,” and is particularly suitable for appliances with relatively simple structures that do not require complex pipe modifications. Covered product categories include: all types of freestanding refrigerators, freezers, wine coolers; top‑load or front‑load washing machines, heat‑pump or vented dryers; countertop or built‑in microwaves, steam ovens, rice cookers, air fryers, and other kitchen counter appliances; floor‑standing fans, air circulators, dehumidifiers, humidifiers, portable air conditioners; as well as vacuum cleaners, floor washers, steam mops, and other cleaning appliances.
After the customer pays a deposit, we create a dedicated service file for them. This deposit is used to secure the delivery time slot and to conduct a preliminary assessment of the service difficulty. The final total price is determined by the complexity of the indoor access route (e.g., whether hoisting or window removal is needed), the need for extra accessories (e.g., longer hoses, plug adapters, extension ducts), and the workload for disconnecting and relocating old units if required.
On the service day, our delivery team arrives on time. Our distinctive feature is “delivery with immediate commissioning” – we do not simply drop off the appliance. After moving the unit smoothly to the designated spot and removing the outer packaging, we immediately perform static level calibration to ensure the appliance stands firmly without wobbling. For compressor‑based cooling appliances, we recommend a proper resting period (as per the manual) before powering on, and after that we conduct a quick cooling performance check using an infrared thermometer to verify the temperature drop rate. For washing machines, we run a short cycle of filling, agitating, and draining to confirm water flow, motor smoothness, and absence of leaks or abnormal sounds.
The commissioning also includes checking the sensitivity of all touch controls or knobs, and we set the display language (if applicable) to English or your preferred choice, while guiding you through energy‑saving modes or frequently used programs. We also assist with the first‑time Wi‑Fi connection for smart appliances, ensuring the mobile app can properly pair with the unit. Before leaving, we organize all manuals, warranty cards, and accessories into a single storage bag, and leave a detailed service record for your reference.
