Description
This package is the ultimate integrated service that combines “delivery,” “upstairs move,” “unpacking,” “installation,” and “commissioning” into a single comprehensive offering – a streamlined version of all the individual services mentioned above, perfect for customers who want everything handled in one go without multiple contacts. It covers all common large appliance categories, from major white goods to smaller kitchen appliances, all within its scope. The customer pays a single unified deposit to secure a complete service team. The final total price is calculated through an itemised checklist based on the actual services included (whether hoisting, door removal, old‑unit moving, etc. are involved), with over‑payments refunded and under‑payments supplemented – fully transparent.
This package adopts a “project management” approach. From the moment you make the reservation, our dedicated customer service representative creates a service file and communicates with you to confirm the appliance list, delivery address, potential obstacles, and any special requirements. On the delivery day, a team of two technicians arrives on time. They coordinate all tasks: unloading, using stair‑climbing equipment or elevators to smoothly move the appliance to the correct floor, applying floor and doorframe protection, precisely unpacking and inspecting, positioning the unit at your specified location, completing all necessary utility connections and wall fixings, and finally performing power‑on testing, functional checks, and operational demonstrations.
Throughout the entire process, you do not need to separately contact logistics, movers, or installers – our team handles everything in a unified manner. We also clear away all packaging waste and provide you with a walk‑through on daily use and simple maintenance. Upon completion, we provide a “Full‑Service Completion Confirmation” covering every stage – delivery, upstairs move, installation, and commissioning – signed by both parties. This package integrates all discrete steps into a single professional workflow, saving you valuable time and effort, and making the addition of large appliances a genuinely pleasant and stress‑free experience.
